Hilton Head Chamber Presents Lee Cockerell Seminar Press Release


HILTON HEAD ISLAND, SC Feb. 19, 2014 –  Former Executive Vice President for Disney, Lee Cockerell brings his business expertise to the Lowcountry for an exclusive seminar presented by the Hilton Head Island-Bluffton Chamber of Commerce on Thursday, February 20 from 3:30 to 5:00 p.m. at the Westin Hilton Head Island Resort & Spa.

Lee Cockerell, former executive vice president, operations, Walt Disney World Resort and author of "Creating Magic" and "The Customer Rules"

Lee Cockerell, former executive vice president, operations, Walt Disney World Resort
and author of “Creating Magic” and “The Customer Rules”

A national speaker who’s worked with many of the nation’s largest companies, Cockerell’s seminar is based on his new book “The Customer Rules: 39 Essential Rules for Delivering Sensational Service.”

Through his signature blend of wisdom and humor, Cockerell will show attendees how to take their customer service to a whole new level. From “Customer Service is Not a Department” to “Treat Every Customer Like A Regular,” Cockerell’s principles work in companies as large as Disney to those as small as local coffee shops or brand new start-ups.

The cost to attend is $20 for chamber members, $30 for non-members. Special $25 member seminar fee also includes entry to the chamber’s Business After Hours following the seminar at the Crazy Crab north-end location from 5:30 to 7:00 p.m.

 

For details go to hiltonheadblufftonchamber.org or call the chamber at (843) 341-8379.